98pke Privacy Policy — Online Gaming Platform Pakistan

This Privacy Policy applies to all personal information collected and processed by 98pke in connection with the operation of the platform at 98pke.net and through the 98pke Android application. It applies to all registered players and visitors to the platform, regardless of location.

By creating a 98pke account or using the platform, you acknowledge that you have read and understood this policy. If you are not comfortable with how your data is handled as described here, you should not register an account or continue using the platform.

This policy should be read alongside the Terms and Conditions, which govern the overall use of the 98pke platform. Where data handling is relevant to specific platform rules — for example, identity verification requirements before withdrawal — those rules are set out in the Terms and Conditions and referenced here where relevant.

The information we collect falls into the following categories:

We collect personal information through the following means:

• Registration: When you create a 98pke account you provide your name, email, phone number and date of birth directly.
• Verification: When you submit identity documents to unlock withdrawal access, you provide CNIC details through the verification section of your account dashboard.
• Deposits and withdrawals: Payment-related details are collected when you initiate a deposit or withdrawal transaction through the platform.
• Platform use: Your gameplay activity, login sessions and transaction history are recorded automatically as part of normal platform operations.
• Device data: Technical information about your device, browser and connection is collected automatically when you access the platform, primarily for security and fraud detection purposes.
• Support interactions: When you contact player support via live chat or email, the content of those communications is retained as a record.
• Cookies and similar technologies: Session cookies and analytics cookies are used on the platform — these are described in detail in the Cookies section below.

The personal information collected by 98pke is used for the following purposes:

• Account management: Creating and maintaining your account, processing logins, resetting passwords and managing account settings.
• Payment processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards. Matching payment records to your account balance.
• Identity verification: Confirming your identity before processing withdrawals, and verifying that you meet the age requirement of 18 years or older.
• Platform security and fraud prevention: Monitoring for suspicious login activity, unusual transaction patterns, multiple account abuse and other activities prohibited under the Terms and Conditions.
• Responsible gaming: Using account activity data to support deposit limit tools, session tracking and self-exclusion functionality.
• Customer support: Using your account and communication history to assist with queries, disputes and complaints.
• Platform improvement: Using aggregated and anonymised activity data to identify areas for improvement in the platform, game selection and user experience.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, bonus credits and security alerts. Marketing communications are only sent where you have not opted out.

Given that 98pke operates entirely in PKR and supports JazzCash, Easypaisa, Raast and bank transfers as primary payment methods, payment data is handled with particular care.

When you initiate a deposit or withdrawal, the transaction is processed through the relevant payment provider's infrastructure under their own security standards. 98pke receives a transaction confirmation and reference number from the payment provider, which is matched to your account. Full mobile wallet numbers or bank account credentials are not stored in full on 98pke's systems — only the reference information needed to reconcile transactions.

Withdrawal requests require that the destination payment method is registered in your own name and matches the name on your verified 98pke account. This is a fraud prevention measure designed to protect your funds from being redirected to a third party.

98pke does not sell your personal data. Sharing with third parties is limited to the following categories, and only where necessary:

• Payment processors: Transaction details are shared with JazzCash, Easypaisa, Raast and banking partners solely to process your deposits and withdrawals.
• Identity verification services: Where third-party verification tools are used to check CNIC validity, the minimum information required for that check is shared. Results are stored on 98pke systems; the raw documents are not passed further.
• Fraud detection and security: Technical and behavioural data may be shared with security service providers to detect and prevent fraud, multiple accounting and money laundering activity.
• Technology providers: Service providers involved in hosting, infrastructure and platform operations may process data as part of their service to 98pke, under contractual obligations of confidentiality.
• Legal requirements: Where required by a valid legal process or obligation, 98pke may disclose information to authorities. We will only do so where required and will not volunteer information beyond what is legally required.

All third parties who handle 98pke player data on our behalf do so under contractual terms that restrict them from using the data for their own purposes.

98pke uses cookies and similar local storage technologies on the platform. These serve the following purposes:

• Session cookies: Keep you logged in during a session and maintain your game state. These are essential to the functioning of the platform and are deleted when you close your browser.
• Security cookies: Used to detect suspicious login patterns, prevent cross-site request forgery and authenticate your session. Essential and not optional.
• Analytics: Anonymised usage data is collected to understand how players navigate the platform, which game categories see the most activity and where friction exists in the user journey. This data does not identify individual players.
• Preference cookies: Store your platform settings such as preferred language, display preferences and notification choices between sessions.

You can manage cookie settings through your browser preferences. Disabling essential session and security cookies will prevent the platform from functioning correctly. Analytics and preference cookies can be disabled without affecting core functionality.

Data security is taken seriously at 98pke. The following measures are in place to protect personal information:

• All data in transit between your device and 98pke servers is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on 98pke systems — including identity documents and payment references — is encrypted at rest.
• Access to personal data within 98pke is restricted to team members who need it to perform their role, under a least-privilege access model.
• Login security includes session expiry, device tracking and anomalous login alerts.
• Payment systems are operated through third-party providers with their own security certifications and standards.

No security system is completely infallible, and we cannot guarantee absolute security. However, we apply industry-standard protections and review security practices on an ongoing basis. In the event of a data breach that could affect players, we will take prompt action to contain it and communicate with affected players where required.

We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable record-keeping obligations. The general retention approach is as follows:

• Account data: Retained for as long as your 98pke account is active. If you close your account, account information is retained for a period sufficient to resolve any outstanding queries, disputes or legal obligations, then deleted or anonymised.
• Transaction records: Financial transaction records are retained for the period required under standard financial record-keeping obligations — typically several years from the date of the transaction.
• Identity verification documents: CNIC records are retained for the period required to comply with identity verification and anti-money-laundering obligations. This is typically several years from the date of submission.
• Support communications: Support chat logs and email records are retained for a period sufficient to resolve disputes and maintain quality records, after which they are deleted or anonymised.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it does not identify individual players.

You have the following rights regarding the personal information 98pke holds about you. To exercise any of these rights, contact player support at [email protected] with your account details and the specific request.

98pke is strictly for adults aged 18 and above. The platform does not knowingly collect personal information from anyone under 18 years of age. Age is verified during the registration process and at the withdrawal stage via CNIC.

If it is found that an account has been created by a person under 18 — whether through the registration process or through a subsequent verification check — that account will be closed immediately. Any funds deposited by an underage player will be refunded to the original payment source where possible, and no gameplay winnings from the account will be paid out.

If you believe a minor has accessed or created an account on 98pke, please contact our support team immediately at [email protected] so the account can be reviewed and closed.

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, the data we collect, or applicable requirements. When the policy is updated, the "Last Updated" date at the top of this page is revised.

For significant changes — particularly those that expand the types of data collected or how it is used — registered players may be notified via email or an in-app notification. Continued use of the platform after the effective date of a policy update constitutes acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how your data is being handled.

For any questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your personal information has been handled, please contact the 98pke team:

• Email: [email protected] — for data access requests, correction requests, deletion requests or privacy concerns. Include your registered account email and a clear description of your request.
• In-app live chat: For general privacy questions, the live chat team can assist or direct your query to the appropriate team member.

We aim to acknowledge privacy-related requests within 2 business days and to provide a substantive response within a reasonable timeframe depending on the complexity of the request.